How to Invite Team Members to Manage Your Account
Why Invite Team Members?
As your business grows, you may need help managing your email infrastructure. Mailbux lets you invite team members with specific permissions so they can manage domains, email accounts, or handle support — without giving them full access to everything.
How to Invite a Team Member
- Click Settings in the sidebar, then select Team Members.
- Click Invite Member and enter their email address.
- Select which permissions to grant (e.g., Email Accounts, Domains, Support Tickets).
- Click Send Invite — they will receive an email with instructions to join.
Available Permissions
Each permission controls access to a specific section of the dashboard:
- Email Accounts — create, edit, and delete email addresses
- Domains — add and manage domains, check DNS
- Forwarders — manage email forwarding rules
- Blacklist — manage blocked senders
- Support — view and respond to support tickets
- Apps & Webmail — access webmail and app settings
- Connection Settings — view IMAP/SMTP configuration
- API — manage API keys and access
Can Invited Members Have Their Own Account?
Yes. If an invited person already has a Mailbux account or wants to create one, they can. Their personal account remains completely separate. They simply get additional access to your account based on the permissions you set.
Removing a Team Member
To remove access, go to Settings → Team Members, find the member, and click Remove. Their access is revoked immediately, but their own personal Mailbux account (if any) is not affected.